Order status and Returns: - [email protected]
Product or Technical enquiries: - [email protected]
We attempt to answer all emails as quickly as possible; during busy periods and for complicated questions this can sometimes take several days!
For urgent enquiries please telephone the sales office - 01278 441500
Open: Monday to Friday 08:00 - 16.30 Closed: Saturday, Sunday & Bank Holidays
After an order has been placed, we are unable to make any changes.
If you have made an error with your order please request an immediate cancellation.
If you have an account you can log in and cancel directly before the order is processed.
If the option is not visible or you do not have an account please email [email protected] ASAP with your WEB-order number advising you want to cancel.
We are unable to cancel any orders once they have been processed for dispatch.
St John St Cycles
25 Edward Street
Tel: 01278-441500 (Int ++44-1278-441500)